Shipping policy

At Bihans, we aim to process and ship orders as quickly and carefully as possible.

Order Processing Time

Orders are typically processed within 1 to 3 business days after payment confirmation.

Processing may take longer during holidays, high-demand periods, or if additional order verification is required.

Shipping Locations

We currently ship orders to eligible locations where our shipping carriers operate. Shipping availability may depend on the customer’s address and product type.

Estimated Delivery Time

Estimated delivery time is usually 5 to 10 business days after order processing.

Delivery times are estimates and may vary depending on shipping carrier delays, weather, holidays, customs processing, or other factors beyond our control.

Shipping Cost

Shipping costs are calculated and displayed at checkout unless a free shipping promotion is available.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. If an incorrect address is provided, delivery may be delayed or unsuccessful. Please contact us quickly if you notice an error in your shipping information.

Lost, Delayed, or Damaged Packages

If your order is delayed, lost, or arrives damaged, contact us at support@bihans.com with your order number so we can assist you.

Contact Information

Bihans
Website: bihanss.myshopify.com
Email: support@bihans.com
Phone: +1 559 881 9137
Address: 3610 Shaw Ave, Clovis, California 93619, United States